Deliveries & Returns


FREE SHIPPING on orders within Ireland over €40

Orders are shipped with An Post.

Please bear in mind that if a parcel is not accepted or not collected, it will be returned to me.

Should this happen there will be an additional fee for posting the item out again.

From time to time delays may occur in delivery times, which are outside of my control.


Any customs or import duties must be paid for by the recipient of the parcel or package.

Customs policies vary, please contact your local customs office for further information.


Returns and Refunds

I really hope that you will be happy with your purchase from Big Leap Designs. However if you change your mind or are not happy with your purchase then please return your purchase within 14 days of receiving delivery.

You will be expected to pay the cost of returning your purchase in its original packing without any damage in order to receive a full refund excluding any shipping costs incurred.

If you would prefer an exchange, then you will be required to pay for the P&P on the shipping of the exchanged item, which will be advised in advance.


I do not accept returns on personalised or custom designed items.


Should your order arrived damaged I will offer a refund or replacement.

*(Proof of damage may be requested)


Thank you for shopping with Big Leap Designs.